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Transcribe It

Transcribe It is the longest established transcription services provider in the UK. For over 30 years, they have successfully established themselves as a leading transcription services provider, trusted by a vast range of reputable organisations, both in the UK and internationally.

 

Objective.

Transcribe It approached us to help with revamping their website with the following objectives:

  • Update the site style to include modern practices to help improve the overall customer journey/experience
  • Include more CTA’s (get a quote, contact) to help with conversion
  • Include more emphasis on buyer confidence
  • Highlight key points including accreditations / why choose us / step-by-step to help the user
  • Include some more imagery/infographics throughout 
  • Streamline the branding to include white background with blue and red elements.
  • Utilise white space where needed to not allow the user to be overwhelmed by text
  • Further refine the font styling so that it is consistent

 

Planning & Design.

  • Design Overhaul: Livetech implemented a modern, sleek design to create a visually appealing and user-friendly interface.
  • CTA Integration: More prominent CTAs, such as “Get a Quote” and “Contact,” were strategically placed to guide users seamlessly through the conversion process.
  • Building Trust: We helped highlight Transcribe It’s accreditations, reasons to choose their services, and a step-by-step guide to instil confidence in potential customers.
  • Visual Enhancements: The integration of additional imagery and infographics throughout the website not only enhanced its visual appeal but also provided users with valuable information at a glance.
  • Branding Consistency: We successfully streamlined the branding by incorporating a white background with blue and red elements, creating a cohesive and professional brand identity.
  • User-Centric Approach: The strategic use of white space ensured that users were not overwhelmed by text, contributing to a more pleasant browsing experience.
  • Font Styling Refinement: Livetech refined the font styling to maintain consistency across the website, contributing to a polished and professional appearance.

 

 

The Result.

The user experience has been significantly elevated with a modern design that seamlessly guides visitors through the platform. Visually, the website now boasts a captivating appeal with the integration of additional imagery and infographics. 

The streamlined branding, featuring a white background with blue and red elements, reflects professionalism and consistency. The use of white space has prevented information overload, fostering a more enjoyable and focused browsing experience. The refined font styling adds a polished touch, contributing to an overall successful outcome that positions Transcribe It as a leader in the transcription services industry.

I used Livetech to redesign my website. They understood the brief perfectly, were happy to work with our timetable and I was extremely happy with the result. Highly recommend.

–  Nicola Brown