Email Hosting North Wales Web Design and Web Marketing Email Hosting North Wales Web Design and Web Marketing

animat-checkmark

Email Support

Setting up your Email.

If Livetech or minisite has set up a POP3 mail account for use with your domain name, here is the procedure for setting up your Mail client with the details.

Settings.

Your mailbox settings will be sent to you. They will consist of the following:
1. Your username. Your email address is your username.
2. Your password. As sent to you.
3. Incoming mail server (POP3) : mail.yourdomainname.co.uk – or as otherwise advised by Livetech
4. Outgoing Mail server (SMTP) : mail.yourdomainname.co.uk – or as otherwise advised by Livetech

 

Microsoft Outlook (2007)

1. Go to Tools / E-mail Accounts
2. Select “Add a new e-mail account” and click on Next
3. Select POP3 and click on Next
4. Fill in your name and email address under User Information.
5. Fill in mail.yourdomainname.co.uk in Incoming mail server
6. Fill in mail.yourdomainname.co.uk in Outgoing mail server.
8. Fill in your given username and password in the Logon Information section.
9. Click on the “More Settings” button and select the Outgoing Server tab.
10. Check the box that says “My outgoing server (SMTP) requires authentication”
11. Select the “Advanced” tab and check the box called “Leave a copy of messages on the server.
12. Click OK to close the “More settings” box and click on “Next” and then “Finish”

Your Outlook has now been configured to send and receive email from your POP3 mailbox.

 

Microsoft Outlook (2013)

1. Go to File > Info.
2. Select “Add Account”.
3. Select “Manual setup or additional server types”, click Next.
4. Select POP or IMAP, click Next.
5. Fill in your name and email address under User Information.
6. Fill in mail.yourdomainname.co.uk in Incoming mail server– or as otherwise advised by Livetech.
7. Fill in mail.yourdomainname.co.uk in Outgoing mail server. – or as otherwise advised by Livetech.
8. Fill in your given username and password in the Logon Information section.
9. Check the box that says “My outgoing server (SMTP) requires authentication”.
10. Select the “Advanced” tab and check the box called “Leave a copy of messages on the server.
11. Click OK to close the “More settings” box and click on “Next” and then “Finish”.
Your Outlook has now been configured to send and receive email from your POP3 mailbox.

Windows Live Mail

1. Open Windows Live mail and click on Options -> Email Accounts (Tab on the top left)
2. Click on Add -> Email Account, then Next
3. Enter the email address in the Email address box and at the bottom of the popup window click on Manually configure server settings -> Click Next.
4. Make sure the Server type is set to POP
5. In Incoming Server address enter mail.yourdomainname.co.uk
6. Make sure Authenticate using Clear text is selected.
7. Enter you email username in the Logon user name box
8. In the Outgoing server information enter mail.yourdomainname.co.uk and that Requires Authentication is checked (Not SSL).
9. Click Next and then Finish.
10. Before closing the Accounts window, select the email account you have just added and click on Properties.
11. Click on the Servers tab and make sure the Outgoing server requires authentication box is checked at the bottom.
12. Next to this click on Settings and make sure that User same settings as my incoming mail server is checked, click OK.
12. Click on the Advanced tab and choose to leave a copy of messages on server (So the messages will be available in your webmail account for a period of time).
13. Click OK, and close the Accounts window.
14. Your email address is now set up in Windows Live Mail.

Microsoft Outlook Express

1. Go to Tools / Accounts
2. Select Add / Mail
3. Enter your name
4. Enter your email address
5. Enter mail.yourdomainname.co.uk in the incoming mail box – and  in the Outgoing Mail box.
mail.yourdomainname.co.uk 6. Enter your given account name in the Account Name box – and your given password in the password box.
7. Click on “Next” and “Finish”
8. Now select the email account you have just set up and click on Properties, and then the “Servers” tab.
9. Check the box at the bottom with the label “My server requires authentication, and click on the “Settings” button to make sure that the  “use same settings as my incoming mail server” is checked.
10. Click OK, then select the “Advanced” Tab and check the “Leave copy of messages on server”
11. Click “OK” and “Close”

Your Outlook Express has now been configured to send and receive email from your POP3 mailbox.

Webmail

Accessing your email via Webmail.
This is very useful, as you have the ability to access your email via any web browser on a computer connected to the internet, anywhere in the world.
You do need to know your email address and your password.

1. Go to http://webmail.yourdomainname.co.uk (eg: http://webmail.minisite.co.uk)
2. Enter your email address and your password – and click on login.

You are now logged into your webmail where you can read, send and receive your email. Part of the processes for setting up your email clients above entailed “Leaving a copy of messages on the server”. This means that even though you download your email every day, there will still be a copy of them on the server for you to access. They are normally deleted after 3 months, unless you have other settings in action.

Should you have any questions about the above, please email us at info@livetech.co.uk or info@minisite.co.uk

Apple Mail (Mac OS X 10.5 or Later)

  1. Open apple Mail
  2. Choose Add Account from the File Menu
  3. Fill in your full Full Name (Business Name), Email Address and Password (supplied by Livetech)
  4. Deselect “Automatically set up account” and click Continue
  5. Incoming Mail Server
    1. Choose the Account Type “POP”
    2. Enter a description for the account
    3. Incoming mail server is mail.yourdomainname.co.uk
    4. Enter Username and Password and Click Continue
  6. Out Going Mail Server
    1. Enter Description mail.yourdomainname.co.uk
    2. Outgoing Mail Server mail.yourdomainname.co.uk
    3. Tick use only this server
    4. Tick Use Authentication
    5. Enter Username and Password (same as above) and Click Continue
  7. Click Take Account Online to verify settings
  8. Click Create to complete the process
  9. Finally go to Mail > Preferences and click on the newly created account. Click the advanced button ensure that “Remove copy from server after retrieving a message” is unchecked.

Your Apple Mail has now been configured to send and receive email from your POP3 mailbox.

iPhone/iPad

1.  Access your Settings button from the iPhone home screen(or wherever you may have placed it) and access the “Mail, Contacts, Calendars”
2. Most likely you’ll see any other accounts that you may have created, so go ahead and click “Add Account” Which brings you to the next page.
3. Click Other and then add mail account.
4. On the next screen enter in your basic account details: Your name, your full email address, and your POP3 password. Press save.
5. On the next screen be sure to select the POP setting at the top, commonly IMAP is the default setting for a new account on the iPhone.
6. Now you need to tell your iPhone what server you’re going to be operating on. For the Incoming Mail Server information enter the following:
POP3 server: mail.yourdomainname.co.uk
Username: The username we gave you
Password: The password we gave you (should already be there)
7. Now the same for the Outgoing Server.
Outbound server: mail.yourdomainname.co.uk
Username: The username we gave you
Password: The password we gave you
8. Now you need to configure the ports for your servers, so go back into the Mail Settings and click on our New account. First go to the Outgoing Mail server, click on the SMTP option and click on the Primary server which should be smtp.livesol.net
Here you will need to make a few small changes, you need to turn SSL off and use the Port number of 25. Once you’ve done that you can back out to previous screen for the next step.
9. Now you need to configure the Incoming Mail Port. Click on the advanced button.
The Default should be SSL on with Port 995 but change this to port 110 and turn off SSL.
Also make sure that Delete from server is set to Never
10. That should be it.

Also see: https://www.livetech.co.uk/problems-sending-email-with-outlook-2013-following-upgrade-to-windows-10